As practicing skincare clinicians ourselves, we have sat through countless sales pitches and product demonstrations performed by commissioned sales reps. While many such reps are well intentioned, when it came time to answer the difficult questions that a clinician needs to know to safely, effectively, and profitably use the product/equipment being evaluated, the sales rep gave the “company line” info or dodged the question entirely. 

Here at SkinStylus®, we are keenly aware that if a device or treatment does not live up to the hype promised by the sales rep, it is we, the practitioners and not the sales reps, that get the difficult task of explaining lackluster results to our patients.

Even worse, if cross-contamination were to occur using a microtherapy device that cannot be autoclave sterilized, it is our professional licenses, reputations, and malpractice insurance that is in jeopardy and all the snacks and movie tickets from the sales reps can’t fix that.